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We are looking for a competitive Administrator to help customers identify and purchase services they desire. Administrator duties include booking meetings and events, consulting, selling and doing after service. The goal is to provide high-class customer service, ensure our office procedures run smoothly, and to increase the company’s growth and revenue through sales maximization.
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Key Responsibilities
L# `: [) B* }+ K•Welcome and greet customers in a professional manner
& P0 u2 K- V; b1 w5 Y- H; r•Pick up incoming phone calls and provide consulting to customers2 A1 m* u/ b; S0 {) b
•Prepare regular reports and presentations
J% T' o5 F- {! W$ y9 [1 m$ w1 K•Ensure high levels of customer satisfaction through excellent customer service
" ~5 o6 f% ?1 T/ Z$ u0 j•Accurately describe financial product features and benefits, Y/ r+ x3 j' c( d
•To determine specific scheduling requirements.
3 h8 v5 R4 @; ]& X6 F7 K7 V% Y# W! t•Build up and retain a long relationship with the client ; d' S4 B" {3 {3 L9 Y
•Processing the paperwork for opening and closing account in CRM system ! Y% ^0 g* X h
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Requirement
" U# k) w" w) O# M3 M% ^ Y0 b•Proven working experience in the financial industry
6 \! d7 `* f u+ S; h. T$ y* k6 }•Familiarity with office equipment, including printers and fax machines
; Y6 ?% J' ]4 m% x2 l8 }0 {% J" W% ^0 w1 [•Experience with office management tools (MS Office software, in particular)- R) f c6 A; E( S- s
•Excellent organizational and time-management skills' f6 k' Q& m& g. N0 A q
•People-oriented and results-driven
3 E: q6 t$ y! r& h5 n- o+ u7 j/ Z•Problem-solving attitude with an eye for detail
- T+ j6 T( Y4 [•Solid communication and interpersonal skills
; h! f0 G. m' s( `•Basic administration skills
5 a6 u& y/ \- H" w$ ~•Able to develop and expand the relevant network ' s2 {! M5 \9 @" R
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P.S. Fluency in English and Chinese Mandarin" S8 M$ }& `$ E( m1 o& _: P
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If you have further questions, you can scan the QR code of my WeChat to get in contact. v+ c; d' J# p( U, o
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