We are looking for a competitive Administrator to help customers identify and purchase services they desire. Administrator duties include booking meetings and events, consulting, selling and doing after service. The goal is to provide high-class customer service, ensure our office procedures run smoothly, and to increase the company’s growth and revenue through sales maximization.- v5 Y% o# R% i( ]' _& H( x
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Key Responsibilities
& b- v7 z( ~" |7 d•Welcome and greet customers in a professional manner/ O: j( u+ [; v# h
•Pick up incoming phone calls and provide consulting to customers
( z: j; L6 a( F0 B2 ~) c•Prepare regular reports and presentations
5 }% l& w, c6 i" j•Ensure high levels of customer satisfaction through excellent customer service 9 b M% w+ ]' @& @7 y; L- U1 Z
•Accurately describe financial product features and benefits
' g) U7 b8 J/ W- B9 a' l•To determine specific scheduling requirements.! U0 x7 v6 ^6 z: r4 |
•Build up and retain a long relationship with the client 4 ^" O5 U( T5 ^* a/ X' R% J! P" ]
•Processing the paperwork for opening and closing account in CRM system
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& K D, s! G8 z7 ?9 [Requirement - d2 N5 i! W; a b8 p% ]! n
•Proven working experience in the financial industry
2 G9 F, Z+ v1 j) ^' C5 H- q•Familiarity with office equipment, including printers and fax machines
, R6 ^! q& K5 l: b. x# \* c8 \•Experience with office management tools (MS Office software, in particular)% D q0 s( y9 x
•Excellent organizational and time-management skills
2 u0 X; B( h; F9 W( ~, v Y•People-oriented and results-driven
2 C4 d3 j) I2 U: f+ a6 s2 u•Problem-solving attitude with an eye for detail0 @* |4 N8 F. ]+ s/ o C* O
•Solid communication and interpersonal skills # P( \9 s* U0 G( h9 H9 [) L% G) ]7 B
•Basic administration skills
6 | \2 t F7 d- ]# W3 W* ~# U( x•Able to develop and expand the relevant network
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+ b# S. b s) G' O( b, WP.S. Fluency in English and Chinese Mandarin6 i: r, k0 ]- [
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If you have further questions, you can scan the QR code of my WeChat to get in contact
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